Frequently Asked Questions
| Q: | What is New Beauty? | ||||||
| A: |
With over 500,000 copies distributed at more than 42,000 retailers nationwide, New Beauty is the leading scientifically accurate and ethically balanced beauty resource, empowering women to make well-educated and informed decisions. New Beauty presents detailed solutions for all beauty concerns, creating the ultimate source for in-depth information on makeup, skin care, anti-aging, hair, smile, body and spa products, cutting-edge treatments and procedures.
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| Q: | How do I contact customer service? | ||||||
| A: |
Please send all written correspondence to:
New BeautyPhone us at 800-563-9056 or 847-559-7527, Monday-Friday between 8am and 4:30pm Central. Fax: 847-564-9453 Email: newbeauty@omeda.com Please include your Account # in any correspondence. Your account # is on the upper left hand corner of your magazine's mailing label. It is the first 6 digits after the 2 digit magazine code. |
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| Q: | How do I contact Editorial? | ||||||
| A: |
Editorial can be reached at:
Liz Ritter |
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| Q: | How do I contact Advertising? | ||||||
| A: |
Advertising can be reached at:
Please complete our online form at http://www.newbeauty.com/advertising.aspx |
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| Q: | Is New Beauty on the Web? | ||||||
| A: | Yes. The URL is http://www.newbeauty.com/ |
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| Q: | What is the frequency of New Beauty? | ||||||
| A: | New Beauty is sent four times a year, Spring, Summer, Fall and Winter. The Spring issue is sent in March, Summer is sent in June, Fall is sent in September and Winter is sent in December. |
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| Q: | What are the subscription rates? | ||||||
| A: |
The rates are below. For a new subscription click here or call customer service at 800-563-9056.
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| Q: | Is there a money-back guarantee? | ||||||
| A: |
If you should ever decide that New Beauty isn't right for you, you may cancel your subscription and receive a full refund on all unmailed issues. |
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| Q: | What is auto renewal? | ||||||
| A: |
An auto-renewal subscription is a subscription that will regularly renew on your behalf before your current subscription expires. With auto renewal, you will never miss an issue and will avoid multiple renewal notices and telemarketing calls. |
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| Q: | How do I cancel my auto renewal feature? | ||||||
| A: |
You may cancel your auto renewal feature at any time by contacting customer service at 800-563-9056. |
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| Q: | My credit card is expiring or I want to use a different credit card for this order. How do I update? | ||||||
| A: |
You may update your credit card by contacting customer service at 800-563-9056. |
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| Q: | Will I be notified when my card is charged? | ||||||
| A: |
We will send you a notice approximately 5 weeks prior to your renewal. |
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| Q: | I moved. How do I change my address? | ||||||
| A: |
You may change your address at any time by contacting customer service at 800-563-9056. |